romayne Rothery

I am a creative design and client-experience specialist with a strong track record working with startups, small businesses, and enterprise clients. I deliver branding, web, and email design projects that consistently meet timelines and exceed client expectations.

As a freelance Design Services Expert I produced 60+ assets with a 98% on-time rate and generated 70% of new business through repeat clients and referrals. I introduced a discovery and wireframing process that reduced project cycles by 25% and boosted client satisfaction to 4.9/5.

Previously at iContact I delivered 40+ design projects that increased client referrals and raised satisfaction scores by 25% while collaborating with more than 50 clients on high-impact creatives. My background also includes roles in client support, seller support, and marketing where I consistently improved metrics such as response time, customer satisfaction, and engagement.

I blend strong visual design, marketing strategy, and customer-facing experience to solve problems, streamline workflows, and drive revenue through retention and referrals. I bring clear communication, empathy, and a focus on measurable outcomes to every role.