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@dukerussell
Organized administrative leader driving efficient operations and data-driven outcomes.
I am an administrative professional with over four years of experience building efficient systems, managing data, and improving operational workflows. I have directed clinic operations, supervised and trained staff, and implemented process improvements that reduced wait times, scheduling conflicts, and supply costs.
I combine strong project management and communication skills with social media strategy and data accuracy expertise, achieving measurable results such as a 99% data accuracy rate and doubled audience reach on digital channels. I seek to bring structured administration, stakeholder coordination, and measurable impact to a mission-driven organization.
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Work history, roles, and key accomplishments
Celestial Diagnostic Centre
Jul 2025 - Present (4 months)
Directed daily clinic operations, streamlining workflows to improve efficiency by 15% and supervised staff to reduce scheduling conflicts by 20%. Optimized supply management to cut costs by 10% and improved patient wait times by 15 minutes.
International Central Gospel Church
Mar 2014 - Present (11 years 8 months)
Designed and implemented social media strategies that expanded audience reach by 50% and managed content creation and live feeds for major events.
Josey Health Corner
Contributed to strategic planning and led community engagement initiatives that reached over 500 individuals.
Celestial Medicare Clinic
Apr 2009 - May 2025 (16 years 1 month)
Managed clinic administration and customer service while coordinating with medical staff; developed social media strategies that increased brand presence by 30% and online engagement by 25%.
Greater Accra Regional Health Directorate
Nov 2023 - Sep 2024 (10 months)
Executed data entry, verification, and maintenance achieving a 99% accuracy rate and produced reports to inform departmental decisions.
Degrees, certifications, and relevant coursework
Certificate in Project Management, Project Management
Completed a Certificate in Project Management in September 2024.
Bachelor of Business Administration, Business Management
Earned a Bachelor of Business Administration in Business Management, completed in May 2023.
West African Senior School Certificate Examination (WASSCE), Secondary Education
Completed West African Senior School Certificate Examination (WASSCE) in May 2013.
Software and tools used professionally
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