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Kelvin Daplah

@kelvindaplah

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Proactive office administrator with over 4 years of experience.

Ghana

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What I'm looking for

I seek a dynamic role in a collaborative environment that fosters growth.

I am a highly organized and proactive individual with over 4 years of experience in office administration and management. My track record includes providing accurate, efficient, and cost-effective support to help managers and executives reach their goals. I take the initiative to identify and develop process improvements that increase efficiency, quality, and cost savings.

Throughout my career, I have excelled in roles such as Public Relations & Marketing Officer at the Ghana Police Public Affairs Directorate, where I was responsible for writing articles and managing social media posts. My experience as a Client Service Officer at Accra Digital Center honed my data entry skills and attention to detail. I am a team player with a positive attitude, consistently delivering high-quality work with minimal supervision.

Experience

Work history, roles, and key accomplishments

Public Relations & Marketing Officer

Ghana Police Public Affairs Directorate

Dec 2022 - Aug 2023 (8 months)

Responsible for writing articles, press releases, and social media posts. Provided clients and colleagues with information about promotional opportunities and current PR campaigns progress.

Public Relations Social Media Management Content Writing Communication Marketing Strategies

Client Service Officer

Accra Digital Center

Oct 2021 - Nov 2022 (1 year 1 month)

Entered customer and account data from source documents within time limits. Compiled, verified accuracy, and sorted information to prepare source data for computer entry.

Data Entry Time Management Customer Service Problem Solving

Front Desk Representative

Canwin Hotel

Jun 2021 - Sep 2021 (3 months)

Checked in guests, allocated rooms, and handled special requests such as room service and taxi bookings.

Customer Service Room Allocation Communication Problem Solving

Sales Personnel

Legos Avenue

Sep 2019 - Oct 2020 (1 year 1 month)

Responsible for selling products and providing good service to customers, while maintaining good customer relationships.

Sales Customer Relationship Management Communication Product Knowledge Problem Solving

Education

Degrees, certifications, and relevant coursework

Ghana Institute of Journalism

Diploma, Communication Studies

2020 - 2022

During my time at University, I had the privilege of learning from some of the most knowledgeable and inspiring lecturers. My university years were a time of growth and exploration, and I'm grateful for the lifelong lessons that I've taken away from it.

Nandom Senior High School

WASSCE, General Arts

2015 - 2018

Nandom senior high school was an enriching experience. I made memories that I'll always cherish. Through my involvement in social and academic events, I was able to develop important social and academic skills that have since helped me in my studies and professional career.