Dorcas Pinkrah Kyei
@dorcaspinkrahkyei
Results-driven administrative and research professional with 4+ years experience.
GhanaWhat I'm looking for
I am a results-driven administrative and research professional with over four years of experience in office and data management, analysis, and report generation. My expertise lies in utilizing CRM software to streamline data management and enhance administrative efficiency, which has informed evidence-based decision-making in various roles.
Throughout my career, I have demonstrated a strong track record of driving business results and propelling projects forward. At Rosharon Montessori School, I manage the school’s CRM systems and oversee daily operations, ensuring compliance with licensing requirements and maintaining effective communication with parents. My experience at Pensive Research Consultancy involved designing data research instruments and analyzing qualitative and quantitative data, further solidifying my analytical skills.
I am passionate about leveraging my skills to deliver impactful research and business outcomes. I thrive in environments that challenge me to grow and contribute meaningfully to organizational success.
Experience
Work history, roles, and key accomplishments
Assistant Administrator
Rosharon Montessori School
Jun 2024 - Present (1 year 2 months)
Managed school CRM systems, ensuring efficient student and staff management, communication, and relationship building. Organized, maintained, and tracked school books, inventory, and resources, while overseeing daily school operations and managing staff training and development.
Multimedia Research Assistant
Pensive Research Consultancy
Oct 2023 - Present (1 year 10 months)
Designed data research instruments such as questionnaires, surveys, and interview protocols. Analyzed qualitative and quantitative data using Excel, and managed the company’s social media platforms across Facebook, Instagram, X, and LinkedIn.
Research Assistant Trainee
National Communications Authority
Sep 2020 - Present (4 years 11 months)
Developed a database of financial indicators for mobile operators, analyzing profitability and providing valuable insights for business decisions. Updated the Authority's Quarterly Statistical bulletin on Telecom Industry data and assisted with the evaluation of divisional performance reports.
Intern
Ghana Statistical Service
Jul 2019 - Present (6 years 1 month)
Updated Statistical bulletins for the Education Publication for Basic Schools. Updated Statistical data on the 2010 Ghana Population and Housing Census, and provided assistance to staff members.
Data Officer/Intern
Social Security and National Insurance Trust
Jun 2018 - Present (7 years 2 months)
Managed clients' records to ensure accuracy and validity. Assisted office staff with the requisition of office needs.
Education
Degrees, certifications, and relevant coursework
KTKwame Nkrumah University of Science and Technology
Bachelor of Science, Statistics
2016 - 2020
Grade: Second Class Upper
Studied Statistics, focusing on data analysis and interpretation. Achieved a Second Class Upper, demonstrating strong academic performance in the field.
St. Louis Senior High School
WASSCE Certificate, Business
2013 - 2016
Completed secondary education with a focus on Business studies. Gained foundational knowledge in various business subjects.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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