Douglas Espinal

I’m a bilingual client operations, administrative, and legal support specialist with experience supporting U.S.-based law firms and businesses. I conduct initial client intake interviews through Lawmatics, document case information for attorney consultations in English and Spanish, and manage follow-ups for document collection, appointment confirmations, and case updates.

In fast-paced remote environments, I coordinate workflows across legal CRM systems—using Clio for scheduling and invoices, and Docketwise to review case updates and internal notes for accurate status communication. I also assist with immigration document collection and checklist verification for citizenship, work permits, DACA, VAWA, and other immigration-related matters.

Before that, I served as an Administrative & Operations Coordinator for a digital advertising company, partnering with business owners on executive-level administrative, operational, and client support processes. I managed bookkeeping records, invoices, expense tracking, accounts payable, accounts receivable, and supported schedules, meetings, travel logistics, and HR-related administrative processes.