Nathaly Izaguirre
@nathalyizaguirre
Virtual Executive Assistant supporting immigration law firm clients with case follow-ups and organized documentation.
HondurasWhat I'm looking for
At an Immigration Law Firm, I managed high-volume client communications and coordinated immigration case follow-ups, keeping documentation accurate and confidential.
I also supported prospective clients by explaining immigration service options and managing customer information in CRM systems. My background includes remote customer support across Comcast, lululemon, and Bungalow, and I’m currently pursuing a Bachelor's Degree in Graphic Design at CEUTEC.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Immigration Law Firm
Sep 2025 - Oct 2026 (1 year 1 month)
Managed high-volume client communications and coordinated immigration case follow-ups. Maintained confidential client records and collaborated with legal teams to ensure accurate documentation.
Sales Representative
Immigration Law Firm
Jan 2024 - Sep 2025 (1 year 8 months)
Guided prospective clients through immigration service options and managed customer information using CRM systems. Assessed client needs and recommended appropriate legal service solutions.
Delivered customer support across multiple industries in fast-paced remote environments. Resolved customer inquiries efficiently while maintaining high service quality standards.
Customer Service Representative
lululemon
Jan 2019 - Jun 2023 (4 years 5 months)
Delivered customer support across multiple industries in fast-paced remote environments. Resolved customer inquiries efficiently while maintaining high service quality standards.
Customer Service Representative
Bungalow
Jan 2019 - Jun 2023 (4 years 5 months)
Delivered customer support across multiple industries in fast-paced remote environments. Resolved customer inquiries efficiently while maintaining high service quality standards.
Education
Degrees, certifications, and relevant coursework
CEUTEC
Bachelor's Degree, Graphic Design
Currently pursuing a Bachelor's Degree in Graphic Design.
Tech stack
Software and tools used professionally
Availability
Location
HondurasAuthorized to work in
Salary expectations
Job categories
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