dorin dias gecleston

My name is Doreen Diaz, and I am a dedicated customer service professional with extensive experience in delivering exceptional support and solutions to clients. I worked remotely for AT&T through Sykes from January 2017 to February 2020, where I honed my skills in addressing customer inquiries, processing orders, and resolving complaints. My ability to provide personalized options based on customer feedback has been a key factor in enhancing customer satisfaction and loyalty.

Throughout my career, I have developed a strong understanding of various products and services, enabling me to effectively communicate promotions and special deals to customers. My educational background includes a baccalauréat from Lycée in Nicoya and a Maturité from the Universidad Nacional de Costa Rica, where I studied philosophy and English. I am fluent in Spanish and English, with a working knowledge of French and Portuguese, which allows me to connect with a diverse clientele.