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Arxess 97AR
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Arxess 97

@armandocb

I provide multilingual customer and technical support for global technology and delivery customers.

Costa Rica
Message

I've supported Amazon customers across multiple countries, troubleshooting devices including tablets and smart TVs before moving into on-road support for drivers, delivery coordination, and technical assistance.

I previously provided customer service and technical support for Google Pay and Play Store users from different countries.

My background also includes cable, internet, and mobile-plan sales, contract management, and general services work. I'm responsible, proactive, comfortable following instructions, and work well as part of a team.

Experience

Work history, roles, and key accomplishments

Amazon logoAM

Customer Service Agent – Technical Support

Sep 2023 - Nov 2025 (2 years 2 months)

Provided customer service and technical support to customers from different countries for Amazon, initially focusing on Amazon devices such as tablets and smart TVs. In the last six months, provided on-road support for drivers and customers, including delivery coordination and technical assistance.

Education

Degrees, certifications, and relevant coursework

PS

Pococí Night High School

High School Diploma, General Studies

2018 - 2018

Completed fifth grade and earned a High School Diploma from Pococí Night High School in Guápiles, Pococí, Limón.

PS

Pococí Technical High School

Ninth Grade, General Studies

2015 - 2015

Completed ninth grade at Pococí Technical High School in Guápiles, Pococí, Limón.

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