Open to opportunities

Doreen Gonne

@doreengonne

Message

Energetic team player with strong communication and adaptability skills.

Ghana

Message

What I'm looking for

I seek a challenging role where I can grow and contribute effectively.

I am Doreen Emefa Gonne, a dedicated and energetic professional with a strong background in customer service and administrative roles. My experience spans various positions, including Secretary at Express Point Business Center and Customer Call Center Representative at Hair Senta. These roles have honed my communication skills and ability to work effectively within a team.

I am passionate about learning and growing within an organization that challenges me to reach my full potential. My proficiency in Microsoft Office, coupled with my adaptability and eagerness to learn, positions me as a valuable asset to any team. I am committed to contributing positively to the workplace and achieving organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Customer Call Center Representative

Current

Hair Senta

Feb 2021 - Apr 2023 (2 years 2 months)

Acted as a customer call center representative, handling customer inquiries, resolving issues, and providing product support. Strengthened communication and customer relations skills.

Customer Support Communication Skills Problem Solving Call Center Operations

Sales Personnel

WAFCOF MART

Feb 2020 - Jan 2021 (11 months)

Worked as a sales personnel, engaging with customers, managing sales transactions, and providing product information. Enhanced customer service skills and sales techniques.

Customer Service Sales Communication Skills Teamwork Problem Solving

Secretary

Express Point Business Center

Jan 2018 - Jan 2019 (1 year)

Served as a secretary, managing administrative tasks and supporting office operations. Developed strong organizational skills and maintained effective communication within the team.

Administrative Support Communication Skills Microsoft Office Team Collaboration Time Management

Education

Degrees, certifications, and relevant coursework

Peki Senior High School

West African Senior School Certificate, General Education

2015 - 2017

Completed the West African Senior School Certificate Examination (WASSCE) at Peki Senior High School, focusing on a comprehensive high school education.