Open to opportunities

Patrick Oneel

@patrickoneel

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Motivated graduate with experience in market research and customer service.

Ghana

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What I'm looking for

I am looking for a role that allows me to utilize my skills in customer service and market research while providing opportunities for growth and development.

I am a highly motivated and enthusiastic graduate with a diploma in Public Administration from Koforidua Technical University. My experience spans over three years in roles that have honed my skills in market research, sales, and customer service. I thrive in dynamic environments and am eager to leverage my knowledge to help organizations achieve their goals.

During my tenure as a Data Entry Clerk at De Simone LTD, I developed a keen attention to detail and the ability to manage data efficiently. Following that, I worked as a Customer Service Agent at ISON Xperiences, where I enhanced my communication skills and learned the importance of customer satisfaction. I am adaptable and quick to learn new technologies, which I believe is essential in today’s fast-paced work environment.

Experience

Work history, roles, and key accomplishments

Data Entry Clerk

De Simone LTD

Jan 2022 - Present (3 years 4 months)

Managed and maintained accurate records by inputting and updating data efficiently. Ensured data integrity and accessibility for various departmental needs. Contributed to streamlined operations through meticulous data handling.

Data Entry Data Management Microsoft Excel

Customer Service Agent

ISON Xperiences

Jan 2020 - Present (5 years 4 months)

Provided exceptional customer support, resolving inquiries and issues promptly. Maintained high customer satisfaction through effective communication and problem-solving. Collaborated with team members to enhance service delivery.

Customer Service Communication Problem Solving Conflict Resolution CRM Software

Education

Degrees, certifications, and relevant coursework

Koforidua Technical University

Diploma, Public Administration

Completed a diploma program focusing on public administration principles and practices. Gained foundational knowledge in governance, policy implementation, and public sector management.

Sogakofe Senior High School

High School Diploma, General Studies

Completed secondary education, acquiring a broad range of academic skills. Engaged in various subjects to build a strong educational foundation.

Michel Camp “1” Junior High School

Junior High School Certificate, General Studies

Completed junior high school education, developing fundamental academic and social skills. Participated in core subjects to prepare for further studies.