Kingsley Nkansah
@kingsleynkansah
Detail-oriented administrative and customer service professional with 4+ years supporting operations and clients.
What I'm looking for
I am a reliable administrative and customer service professional with over four years' experience supporting offices, small businesses, and NGOs. I consistently maintain high data accuracy, manage correspondence, coordinate schedules, and prepare documents that improve operational efficiency.
I excel in Microsoft Office and Google Workspace, handling records management, customer inquiries, and basic bookkeeping while supporting executives and teams in fast-paced environments. My strengths include strong interpersonal skills, confidentiality, and a proven ability to multitask and meet deadlines.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Freelance
Jan 2021 - Present (4 years 9 months)
Provided remote administrative support to small businesses and NGOs, ensuring 99% data accuracy and improving operational efficiency through streamlined spreadsheets and calendar management.
Customer Service Clerk
Local Business
Jan 2018 - Jan 2021 (3 years)
Handled daily customer inquiries and maintained accurate transaction and customer records, reducing data errors and improving retrieval time for management reporting.
Education
Degrees, certifications, and relevant coursework
Accra Technical University
Higher National Diploma, Business Administration
2015 - 2018
Completed a Higher National Diploma in Business Administration with coursework in administration, bookkeeping, and office management from Sept 2015 to Jun 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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