Dorcas Israel
@dorcasisrael
Remote healthcare support professional with 6+ years in admin and client relations.
NigeriaWhat I'm looking for
I am a detail-oriented remote healthcare support professional with over six years of experience in administrative support, client relationship management, customer care, and financial documentation. I consistently manage confidential records, scheduling, high-volume communications, CRM databases, and produce accurate reports while adapting to fast-paced and time-sensitive environments.
Proactive and highly organized, I deliver compassionate, efficient support to patients and healthcare teams and am comfortable working US Eastern Daylight Time schedules, including weekends. My background includes roles in investment/portfolio customer support, sales & marketing CRM management, and executive administrative duties in clinical settings, supported by certifications in HSE and project management.
Experience
Work history, roles, and key accomplishments
Investment / Portfolio Support
Lighthouse Capital Limited
Jan 2025 - Present (1 year 2 months)
Provide daily client support via phone, chat and email, maintain confidential client records, prepare management reports, and assist with onboarding and compliance to ensure high service quality.
Sales & Marketing / Customer Care
Lighthouse Capital Limited
Jul 2020 - Dec 2024 (4 years 5 months)
Responded to customer inquiries, maintained CRM data, scheduled client meetings, and built strong client relationships while handling sensitive financial information with confidentiality.
Executive Assistant / Cashier
DEDA Hospital
Jan 2018 - Jan 2020 (2 years)
Managed executive calendars and communications, prepared reports and filing systems, processed payments, performed daily account reconciliations, and conducted client outreach for payments.
Education
Degrees, certifications, and relevant coursework
National Youth Service Corps
National Youth Service, Service Year
2017 - 2018
Completed the mandatory one-year National Youth Service Corps programme in Ibadan, Oyo State, involving community service and professional placement.
Salem University
Bachelor of Science, Accounting
2013 - 2017
Completed a Bachelor of Science in Accounting with coursework in accounting principles, financial reporting, and auditing.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
Interested in hiring Dorcas?
You can contact Dorcas and 90k+ other talented remote workers on Himalayas.
Message DorcasFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
