Donald Tramp

Provided technical and customer support across multiple communication channels, troubleshooting issues with job postings, integrations, and platform usage. Assisted users with onboarding, navigation, and escalations to resolve and improve client outcomes.

Supported clients with setup and activation of programmatic advertising solutions, coordinating with internal teams to ensure smooth campaign launches. Trained users on best practices for managing job postings and platform usage.

Managed posting support requests for employer accounts, ensuring accuracy of job postings and updates. Resolved issues by supporting users through the posting lifecycle and maintaining consistent posting quality.

Assisted employer clients with job posting processes and technical concerns. Provided timely, effective support to help clients complete posting tasks and resolve issues quickly.

Processed job posting data across multiple platforms, maintaining strong accuracy and efficiency in daily workflows. Supported reliable data management through consistent handling of updates and record processing.

Performed high-volume data entry tasks with strong accuracy while maintaining documentation and data integrity. Ensured reliable capture and management of records to support downstream processes.

Encoded records and reports while maintaining database accuracy. Supported clerical tasks and contributed to orderly record-keeping and data management.

Earned a Bachelor of Science in Information Technology from Asian College of Technology, Cebu City, graduating in 2015.