DSDolly Sorra
@dollysorra
Remote digital professional skilled in e-commerce and automation.
United StatesWhat I'm looking for
I am a remote digital professional with a strong background in e-commerce, marketing, and operations support. My recent achievement of earning the Advanced badge from Make.com Academy reflects my commitment to leveraging automation tools, including ChatGPT, to enhance workflows. I pride myself on being self-directed and a fast learner, consistently organizing tasks and streamlining systems to support remote teams effectively.
In my role as an E-Commerce & Operations Specialist at Saan Collection Co., Ltd, I conducted AI-assisted research and content writing, organized digital files, and automated order tracking. My experience at The Guitar Fabric involved optimizing logistics and building dashboards for inventory tracking. I have also worked as a Sales & Marketing Coordinator and a Digital Marketing Specialist, where I analyzed customer behavior and executed multi-channel marketing strategies.
Experience
Work history, roles, and key accomplishments
E-Commerce & Operations Specialist
Saan Collection Co,.ltd
Oct 2021 - Dec 2024 (3 years 2 months)
Conducted AI-assisted research and content writing using ChatGPT and Perplexity, while organizing digital files and summary reports. Automated order tracking and content scheduling with no-code tools, providing consistent support across global time zones.
E-Commerce & Operations Specialist
Saan Collection Co,.ltd
Oct 2021 - Dec 2024 (3 years 2 months)
Conducted AI-assisted research and content writing using ChatGPT and Perplexity. Automated order tracking and content scheduling with no-code tools.
E-Commerce & Automation Support
The Guitar Fabric
Jun 2023 - Mar 2024 (9 months)
Streamlined cross-platform workflows and optimized logistics. Built dashboards for inventory and report tracking.
E-Commerce & Automation Support
The Guitar Fabric
Jun 2023 - Mar 2024 (9 months)
Streamlined cross-platform workflows and optimized logistics, building dashboards for inventory and report tracking. Assisted with budget monitoring and automation setup, delivering industry research and summarized trends.
Sales & Marketing Coordinator
Kemas Retail
Nov 2020 - May 2021 (6 months)
Analyzed customer behavior and marketing performance, managing digital campaigns and automating reporting processes. Improved vendor coordination workflows to enhance operational efficiency.
Sales & Marketing Coordinator
Kemas Retail
Nov 2020 - May 2021 (6 months)
Analyzed customer behavior and marketing performance. Managed digital campaigns and automated reporting.
Digital Marketing Specialist
Asia TM Industries Co., Ltd
May 2020 - Oct 2020 (5 months)
Executed multi-channel digital marketing strategies. Created automated email sequences for lead nurturing.
Digital Marketing Specialist
Asia TM Industries Co., Ltd
May 2020 - Oct 2020 (5 months)
Executed multi-channel digital marketing strategies and created automated email sequences for lead nurturing. Utilized AI tools for A/B testing and to gain performance insights.
Restaurant Manager Assistant
Krungthep Thai Cuisine
Mar 2016 - Dec 2019 (3 years 9 months)
Managed day-to-day restaurant operations, including supply orders and budgeting. Handled customer service, resolved team issues, and reconciled daily financials and vendor transactions.
Restaurant Manager Assistant
Krungthep Thai Cuisine
Mar 2016 - Dec 2019 (3 years 9 months)
Managed day-to-day operations, supply orders, and budgeting. Handled customer service and team issue resolution.
Education
Degrees, certifications, and relevant coursework
University of Washington, Tacoma
Bachelor of Science, Information Technology
Studied Information Technology with a focus on programming languages including Java, C++, C#, and HTML. Also pursued a minor in Business.
TEC Thailand
Certificate, Digital Marketing
Completed a Digital Marketing Certificate program. Gained knowledge and skills in various aspects of digital marketing.
Amazing.com
Program Completion, E-commerce
Successfully completed the Amazon FBA Program. Acquired expertise in Amazon's Fulfillment by Amazon operations.
Make.com Academy
Advanced Badge, Automation
Earned the Advanced badge from Make.com Academy. Demonstrated proficiency in using Make.com for automation and workflow improvements.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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