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frank prendergast

@frankprendergast

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Digital marketing and operations specialist focused on e-commerce growth.

United States

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What I'm looking for

I seek a remote-friendly role in marketing operations or e-commerce where I can drive SEO and catalog improvements, document processes, and support scalable onboarding while collaborating with cross-functional teams.

I am a detail-oriented digital marketing and operations specialist with over five years of experience executing SEO, content management, and e-commerce optimization for remote and distributed teams. I have a proven track record managing high-volume workloads independently, configuring platforms to spec, and delivering clear process documentation and onboarding materials that improve operational efficiency.

I have hands-on experience with keyword research and implementation, catalog and inventory management across Amazon Seller Central and Vendor Central, and marketing analytics using Google Analytics and Search Console. I prioritize reliability, meeting deadlines, and translating data into actionable recommendations to boost search performance and marketplace sales.

Experience

Work history, roles, and key accomplishments

Current

Digital Marketing Specialist

Current

Self-Employed

Feb 2025 - Present (1 year)

Execute SEO, content management, and e-commerce optimization for multiple remote clients, including keyword research, on-page optimization, and performance reporting using Google Search Console and SEMrush.

SEO Keyword Research Content Management Google Search Console SEMrush Technical SEO Reporting

Implementation Specialist

Mammoth

Jun 2024 - Feb 2025 (8 months)

Configured enterprise software platforms to technical specifications, produced process documentation and onboarding guides, and coordinated with engineering to troubleshoot configuration issues via ticketing systems.

Platform Configuration Documentation Onboarding Troubleshooting Ticketing Systems

Marketing Operations Specialist

Stay Hungry Digital

Sep 2021 - Jun 2024 (2 years 9 months)

Managed daily optimization across 15+ e-commerce accounts—listing updates, keyword implementation, catalog maintenance—and produced data-driven reports using Helium 10, Jungle Scout, SEMrush, and Google Analytics.

Amazon Seller Central Keyword Research SEMrush Google Analytics Competitive Analysis

Operations Coordinator

Spatial Networks, Inc.

May 2019 - Sep 2021 (2 years 4 months)

Administered CRM and account data for a $3M+ client portfolio in Salesforce, generated reports, tracked renewals, and coordinated cross-functional communications between technical teams and stakeholders.

Salesforce CRM Administration Reporting Account Management Cross Functional Communication