Lashawn Church
@lashawnchurch
Detail-oriented e-commerce operations specialist focused on accurate order processing and fulfillment.
What I'm looking for
I am a dependable operations professional with hands-on experience in high-volume e-commerce fulfillment and order lifecycle management. I consistently process 40+ items per hour while maintaining strict accuracy, inventory control, and quality checks to minimize errors and returns.
I have managed full order lifecycles for a self-operated print-on-demand shop and supported large-scale retail and nonprofit operations, coordinating with third-party vendors, verifying SKUs, and maintaining organized digital and physical inventory systems.
I seek an entry-level remote Order Operations Support role where I can apply my strong data entry, shipment tracking, and multichannel monitoring skills to improve operational accuracy and customer satisfaction.
Experience
Work history, roles, and key accomplishments
E-Commerce Associate
Goodwill Industries
Jan 2025 - Present (1 year 1 month)
Process and publish 40+ products per hour while maintaining high accuracy; verify product details and manage picking, packing, and shipment preparation to reduce errors and returns.
E-Commerce Store Operator
Self-Managed Online Shop
Jan 2024 - Present (2 years 1 month)
Manage full order lifecycle for a print-on-demand store, coordinating third-party production vendors, monitoring tracking updates, and maintaining digital product catalog and pricing.
Documentation Support
Tyson Foods
Jan 2023 - Dec 2024 (1 year 11 months)
Maintained operational logs and documentation, followed structured procedures to ensure compliance, and tracked supply usage while reporting discrepancies to management.
Logistics Processor
Nordstrom Rack
Jan 2020 - Dec 2023 (3 years 11 months)
Processed online customer orders with high attention to detail, ensured inventory accuracy between systems and physical stock, and met shipping deadlines in a fast-paced retail environment.
Education
Degrees, certifications, and relevant coursework
High School Diploma
High School Diploma, General Education
Completed secondary education and earned a High School Diploma.
Hospitality Management Certification (Online)
Certificate, Hospitality Management
Completed an online certification in Hospitality Management focused on industry practices and customer service principles.
Effective Supervision Certification (Online)
Certificate, Supervision / Management
Completed an online Effective Supervision certification covering supervisory skills, team management, and operational oversight.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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