Inward-facing role that allows for full application of writing and editing skills in a remote or hybrid environment.

Lauren User
@laurenuser14
Writer, Editor, Proofreader | Detail Oriented, Team Player, Strong Work Ethic
What I'm looking for
I am a curious individual who enjoys learning about new industries and how they inform each other. My diverse work experience has resulted in my own ability to quickly adapt to new environments, workplaces, and subject matter. I am dedicated to doing my work well, to meeting deadlines, matching style guides and voice, ensuring consistency throughout projects, and catching little errors other people or programs might miss. I care about my work as a reflection of myself and my efforts and always do my utmost to be there for my team and those relying on me to pass the baton.
I am passionate about maintaining access to quality education, about protecting the wilderness and environment, and about keeping people connected, especially through story. While creative writing most caught my eye in my youth, I’ve gained a real appreciation for all of the writing and story-telling we do in our day-to-day lives, and I think that businesses have an opportunity to be very intentional with their words - in a way that most people don’t in an everyday conversation. Whether those words are in a textbook, owner’s manual, product label, internal communication, or webpage copy, they all have the opportunity to make or break someone’s day - to make things confusing or make things clear.
Experience
Work history, roles, and key accomplishments
Entertainment Cast Member
Minnesota Renaissance Festival
Aug 2025 - Present (1 year 2 months)
Created a welcoming environment for patrons and maintained energy throughout long workdays. Supported coworkers in managing physical health in adverse conditions.
Client Services Representative
Minnetonka Animal Hospital
Nov 2025 - Oct 2026 (11 months)
Managed a large daily task volume, triaged patients over the phone, and dispensed medications with accuracy. Maintained detailed records and a pleasant disposition in a stressful environment.
Administrative Intern
City of Delano
May 2024 - Nov 2025 (1 year 6 months)
Processed applications, payments, and building permits, and assisted in administering elections. Independently learned new software to create a custom database, saving on licensing costs.
Bank Teller & Digitization Specialist
Bankwest of MN
May 2022 - Apr 2024 (1 year 11 months)
Scanned and electronically filed 50+ years of account records and overhauled procedural documentation. Reconfigured teller forms to improve consistency and protected confidential information.
Education
Degrees, certifications, and relevant coursework
Saint Mary's University of Minnesota
Bachelor of Arts, English Literature
2020 - 2023
Bachelor of Arts in English Literature with Writing Emphasis from Saint Mary's University of Minnesota, completed from 2020 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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