Dolapo owolabi

I am a customer service professional with a proven track record of leveraging my strong interpersonal and technical skills to drive organizational efficiency and enhance customer satisfaction. My dedication to delivering high-quality support has allowed me to resolve complex issues while maintaining a customer-first approach. I am quick to learn new processes and highly adaptable in dynamic environments.

In my current role at TD Bank, I handle customer inquiries regarding credit card services, ensuring accurate and timely resolutions. My previous experience at Sutherland Global Services honed my ability to deliver high-quality support and negotiate payment arrangements, significantly boosting customer retention. I pride myself on my strong verbal and written communication skills, which I utilize to collaborate effectively with colleagues and provide exceptional service.