Arthelia Bethel

I am a highly motivated customer service representative with over 20 years of experience in collections, customer support, patient support, and technical support. My career has been defined by my ability to provide exceptional service while maintaining professionalism and integrity. I thrive in fast-paced environments and excel in managing a high volume of inbound and outbound calls.

Throughout my career, I have held various roles, including Customer Retention Specialist at Sangoma and Card Servicing Specialist at Truist Bank. In these positions, I demonstrated my problem-solving skills and attention to detail, ensuring accurate transitions and effective communication of customer issues. I have also been recognized as a Top-Rated Collector and a World Class Customer Service Representative, which reflects my commitment to excellence in customer interactions.

My technical proficiency allows me to troubleshoot and resolve issues efficiently, and I am adept at using various software applications to enhance customer experiences. I am passionate about contributing to a team-oriented environment where I can continue to grow and make a positive impact.