Open to opportunities

Doctor Bafana Nkosi

@doctorbafanankosi

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Qualified Store Manager with expertise in team leadership and sales.

South Africa

Message

What I'm looking for

I am looking for a role that values leadership and innovation, offering opportunities for growth and collaboration.

I am a qualified Store Manager with a robust background in advanced management processes, particularly in the retail sector. My experience spans over five years, during which I have honed my skills in team leadership, project management, and customer service. I pride myself on my ability to build meaningful, trusting relationships with clients, ensuring that their demands are not only met but exceeded.

At Cashbuild, I successfully managed store operations, focusing on inventory oversight, financial operations, and innovative strategies that drive customer satisfaction and business goals. I have a proven track record of implementing effective marketing strategies, managing budgets, and training staff to optimize performance. My commitment to maintaining sustainable business operations and reducing waste has consistently contributed to profitability and efficiency.

Experience

Work history, roles, and key accomplishments

Store Manager

Cashbuild

Jan 2022 - Jan 2024 (2 years)

Managed shrinkage control, inventory oversight, and financial operations for Cashbuild. Implemented innovative strategies to surpass customer expectations and achieve business goals while maintaining sustainable operations. Hired and trained staff for optimum performance against sales and marketing objectives.

Financial Operations Inventory Sales Training Budgeting Strategy

Store Manager

Cashbuild

Jan 2019 - Jan 2022 (3 years)

Managed all aspects of store operations, including organizational maintenance and purchasing functions. Trained and developed new associates on POS system and key sales tactics, which improved process flows. Promoted team collaboration and performance by fostering a healthy work environment.

Training Team Collaboration Sales

Education

Degrees, certifications, and relevant coursework

Alison CPD

Diploma, Retail Management

2024 - 2024

Pursuing a Diploma in Retail Management, which covers advanced retail strategies, customer service excellence, and operational management.

Alison CPD

Certificate, E-commerce Management

2024 - 2024

Completed an Introduction to E-commerce Management Certificate, focusing on the principles and practices of managing online retail operations.

W&RSeta

FET Certificate, Generic Management

2022 - 2022

Completed the FET Certificate in Generic Management, focusing on essential management skills and practices applicable in various business environments.