Zamo Keswa

I am a dynamic and customer-focused professional with extensive experience in customer service and operations management. My strong commitment to delivering exceptional support has driven me to develop effective solutions that meet and exceed customer expectations. With a genuine passion for engaging with people and adapting to various work environments, I consistently achieve and surpass KPIs and performance metrics.

Throughout my career, I have held various managerial roles, including Store Manager and Sales and Social Media Manager, where I successfully monitored and analyzed performance metrics to achieve profitability goals. My thorough attention to detail and analytical mindset enables me to conduct comprehensive investigations that enhance customer satisfaction and contribute to seamless operations. I pride myself on fostering strong relationships that drive both client and business success while supporting ongoing personal and professional growth.