Thrishan Naidoo
@thrishannaidoo
I lead retail operations, client accounts, sales performance, and customer retention for MTN and Instacom.
South AfricaWhat I'm looking for
I've led retail operations at MTN while managing sales performance, staff coaching, customer accounts, cash reconciliation, and inventory control. I also step into leadership responsibilities to keep daily workflows and service standards on track.
At Instacom, I managed territory sales accounts, built long-term client relationships, resolved issues, maintained detailed client records, and delivered tailored solutions that met or exceeded sales targets.
My background combines customer service, after-sales and technical support, new client acquisition, reporting, administration, and team supervision in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Compiled and analysed sales reports to track performance trends and inform strategic decision-making. Monitored and evaluated staff performance, coached and mentored team members, and resolved customer inquiries to ensure satisfaction and retention.
Education
Degrees, certifications, and relevant coursework
Oval International
Diploma, Information Technology
Completed a Diploma in Information Technology at Oval International in 2003.
Cambridge College
National Senior Certificate, General Studies
Earned the National Senior Certificate from Cambridge College in 2000.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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