Open to opportunities

Darren Brooks

@darrenbrooks

Message

Dedicated Retail Manager with a proven track record in sales growth.

Zimbabwe

Message

What I'm looking for

I am looking for a role that allows me to leverage my leadership skills and drive sales growth while fostering a positive team environment.

I am a dedicated and results-driven Retail Manager with extensive experience in leading high-performing teams and driving sales growth. My career has been marked by a commitment to exceptional customer satisfaction and operational excellence. At Tekkie Town, I successfully managed a team of over 15 retail associates, fostering an environment of productivity and customer service excellence.

During my tenure, I developed and implemented strategic sales initiatives that resulted in a remarkable 20% increase in monthly sales revenue. My focus on inventory management has also led to a significant reduction in carrying costs by 15%, ensuring that our stock levels were optimized and stockouts were minimized. I am passionate about training and developing staff to achieve their best, which has been a key factor in my success as a manager.

Experience

Work history, roles, and key accomplishments

Senior Manager

Tekkie Town (Division of Pepkor Specialty)

May 2024 - Oct 2024 (5 months)

Managed a team of 15+ retail associates, providing leadership and training to enhance productivity and customer service excellence. Developed and implemented sales strategies that resulted in a 20% increase in monthly sales revenue. Successfully controlled inventory levels, minimizing stockouts and reducing carrying costs by 15%.

Team Management Sales Strategy Customer Service Leadership Training

Manager

Tekkie Town

Jun 2019 - Apr 2024 (4 years 10 months)

Monitored and analyzed sales performance to identify areas for improvement and growth. Implemented effective strategies to drive sales growth and achieve targets. Ensured the maintenance of excellent customer service standards across the store.

Sales Performance Sales Growth Customer Service Implementation Strategy

Education

Degrees, certifications, and relevant coursework

Daniel Pienaar THS

Grade 12, General Studies

Completed secondary education, achieving a Grade 12 qualification. This foundational education provided essential knowledge and skills for further studies and professional development.

Related Education

NQF Level 5 Certificate, Business Management

Completed a Business Management NQF5 qualification, focusing on advanced business principles and management strategies. This program enhanced skills in leadership, operational efficiency, and strategic planning relevant to retail management.