Open to opportunities

Shereen Simons

@shereensimons

Message

I am an experienced retail manager driving operational excellence and loss prevention.

South Africa

Message

What I'm looking for

I am seeking a senior retail/operations role where I can lead teams, improve inventory and risk controls, drive profitability and implement process improvements in a collaborative, customer-focused environment.

I am a seasoned retail professional with more than eight years in store retail and management, complemented by area management, stocktake logistics and risk investigation experience. I lead teams, manage budgets and maintain high customer service standards.

I have managed and supervised operations across 125 stores in the Western Cape, led large-scale stocktakes, controlled supplier payments and equipment deployment, and compiled investigation reports for incidents such as employee theft and fraud. I have a strong track record in implementing process controls, conducting audits and supporting talent development through coaching and IDPs.

I am customer-focused, analytical and dependable, with strengths in planning, communication and problem solving. I bring disciplined operational governance, hands-on people management and a commitment to reducing losses and improving store profitability.

Experience

Work history, roles, and key accomplishments

Current

Store Manager

Current

Edcon

Provide leadership driving store profitability and customer service by executing merchandising, promotions, workforce planning and store processes.

People Management Merchandising P&L management Workforce Planning Stock Management Visual Merchandising Customer Service

Store Assistant Manager

Edcon

Jul 2019 - Dec 2019 (5 months)

Led and developed the store team to achieve profitability targets, managed cash and stock control, and analyzed P&L to identify and address variances.

Team Leadership Stock Control Compliance Workforce Management Financial Forecasting Customer Service

Risk Investigator

Edcon

Jul 2016 - Oct 2018 (2 years 3 months)

Investigated theft, fraud and security incidents, compiled investigation reports and statistics, and recommended process and disciplinary actions to reduce losses.

Investigation Video Analytics Report Writing Loss Prevention Fraud Analysis Risk Management

Stocktake Logistics Manager

Edcon

Apr 2008 - Dec 2014 (6 years 8 months)

Managed stocktake operations and supplier payments, controlled stocktake costs and equipment deployment, and analyzed reports to recommend process improvements.

Inventory Management Logistics Process Improvement Reporting Stakeholder Management

Area Stocktake Manager

Edcon

Dec 2003 - Mar 2008 (4 years 3 months)

Prepared and supervised stocktakes across 125 stores, managed scheduling, casual wages and audits to control inventory shrinkage and ensure data integrity.

Scheduling Stock Audits Risk Management

Divisional Secretary

Jet

Jul 2002 - Dec 2003 (1 year 5 months)

Provided regional administrative support including document control, travel coordination, meeting minutes and communications across the regional structure.

Administration Document Control Travel Coordination Meeting Minutes Reporting Communication Customer Service

Divisional Admin Manager

Jet

Jun 1999 - Mar 2002 (2 years 9 months)

Implemented operations control plans and led training, budgeting, risk and project management to measure and improve divisional performance.

Operations Management Training Development Budgeting Risk Management Project Management Auditing Policy Implementation

Store Manager

Jet

Oct 1998 - Jun 1999 (8 months)

Managed store operations including staffing, budgeting, risk controls, merchandising and achieving store financial and sales targets.

Store Management Staffing Risk Management Merchandising Customer Service

Admin Clerk

Sales House

May 1996 - Oct 1998 (2 years 5 months)

Maintained customer service standards and managed stockroom administration, cash office duties, stock receiving and allocation to support sales targets.

Cash Office Customer Service Scheduling