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DR@divyar
Skilled System Administrator with expertise in IT operations and support.
IndiaI am a dedicated System Administrator with a proven track record in IT operations, infrastructure management, and client support. My experience spans across various IT environments, where I have successfully implemented solutions that drive business growth and enhance organizational efficiency. I thrive in challenging situations and am adept at troubleshooting complex issues, ensuring seamless operations for users and teams.
Currently, I work at Lenskart.com, where I manage Google Workspace, oversee network configurations, and provide technical support across multiple platforms. My previous roles at Bell Tele Services and Amazon.com have equipped me with a diverse skill set, including system administration, software deployment, and team management. I am passionate about leveraging technology to improve processes and deliver exceptional service.
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Work history, roles, and key accomplishments
Lenskart.com
Jan 2023 - Present (2 years 10 months)
Currently working as a System Administrator, managing Google Workspace G-Suite, troubleshooting email issues, and deploying new security policies. Responsible for video conference setup devices and managing the Freshdesk ticketing tool, including task assignment and daily reporting.
Amazon.com
Nov 2020 - Jun 2021 (7 months)
Provided IT Support Assistance, including installation and troubleshooting of Windows operating systems and servers. Managed software and hardware issues, and delivered technical and software training to company clients.
Bell Tele Services India Pvt. Ltd.
Jun 2016 - Sep 2018 (2 years 3 months)
Worked as a Network Support Engineer, focusing on network-related issues and support. Gained experience in maintaining network infrastructure and providing technical assistance.
Degrees, certifications, and relevant coursework
Diploma, Electronics and Communication
Completed a Diploma in Electronics and Communication, gaining foundational knowledge in electronic systems and communication principles.
10th Grade, General Studies
Successfully completed 10th grade at Gov’t Junior Collage Channagiri.
Software and tools used professionally
IndiaYou can contact Divya and 90k+ other talented remote workers on Himalayas.
Message Divya
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