Divya Prem
@divyaprem
I grow enterprise SaaS adoption, retention, and lifetime value across AI-powered platforms.
IndiaWhat I'm looking for
I've led enterprise customer growth at Streamz AI, owning adoption and long-term engagement for clients including Castrol. I built onboarding, lifecycle, reporting, loyalty, and enablement programs; trained 500+ users, delivered 50+ product webinars, and managed reward fund forecasting across multiple countries.
Across Streamz AI, Intelehealth, and OnMobile Global, I've combined customer success and product management to improve activation, retention, engagement, conversion, and churn outcomes. I use SQL, Power BI, experimentation, customer interviews, and cross-functional work with Product, Data Science, UX, and engineering to turn customer insights into scalable platform improvements.
Experience
Work history, roles, and key accomplishments
Senior Customer Success Manager
Streamz AI
Jun 2025 - May 2026 (11 months)
Owned end-to-end customer growth for enterprise clients, driving platform adoption and long-term engagement. Built onboarding and lifecycle frameworks, automated reporting, and ran QBRs to track KPIs and align on roadmap.
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University
Master of Business Administration, Project Management
Pursued an MBA with a specialization in Project Management.
Christ College, Bangalore
Bachelor of Computer Applications, Computer Applications
Completed a Bachelor of Computer Applications in 2004.
IIT Delhi
Project Management Certification, Project Management
Earned a Project Management Certification from IIT Delhi via iACT Global.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
Interested in hiring Divya?
You can contact Divya and 90k+ other talented remote workers on Himalayas.
Message DivyaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
