Looking for a job

Divinegrace Chijioke

@divinegracechijioke

Message

I open conversations, qualify leads, and keep outbound sales pipelines moving for remote international teams.

Nigeria

Message

What I'm looking for

I'm looking for a remote sales development role where I can prospect, qualify leads, manage follow-up cadences, and keep a clean pipeline for an international sales team.

I've supported Amazon Marketplace sellers across the US and EU, managing high-volume customer communications, resolving order issues, and reporting feedback trends that highlighted service gaps.

At Personaltalent, I ran upselling and follow-up sequences for an e-commerce store, handled inquiries and complaints end-to-end, and kept customer records and sales activity current in CRM tools and Google Sheets.

I've also supported outbound lead tracking and email campaigns for Pipeline CRM clients, conducted outreach and market research at Cambium Networks, and work comfortably across Salesforce, Pipeline CRM, Close CRM, and distributed time zones.

Experience

Work history, roles, and key accomplishments

Customer Support Representative

Amazon Marketplace Sellers

Mar 2025 - May 2026 (1 year 2 months)

Managed high-volume customer communications for multiple third-party Amazon FBA sellers, resolving order issues, returns, and product inquiries. Tracked feedback trends and flagged service gaps to sellers.

Customer Support Order Management Returns Communication Skills Reporting

Virtual Sales & Customer Support Assistant

Personaltalent

Jan 2021 - Dec 2024 (3 years 11 months)

Ran upselling strategies and follow-up sequences for an e-commerce store, improving repeat purchase rates. Handled order inquiries, refunds, and complaints end-to-end, and logged customer records in CRM tools.

Upselling follow up sequences Customer Support CRM Google Sheets

Virtual Assistant

Cambium Networks

Apr 2020 - Dec 2020 (8 months)

Ran customer outreach and outbound messaging across e-commerce and coaching verticals. Conducted market and competitor research, and managed email and scheduling communications for a distributed remote team.

Outreach Market Research Competitive Analysis Email Management Scheduling

Administrative & Sales Support Assistant

Pipeline CRM

Dec 2019 - Feb 2020 (2 months)

Ran outbound lead tracking and follow-ups for small business clients inside Pipeline CRM. Supported email outreach campaigns and built regular reports on leads, conversions, and customer activity.

Lead Tracking Follow up Email outreach Reporting CRM Pipeline Management