Open to opportunities

Joshua Sokpo

@joshuasokpo

Message

Cybersecurity Graduate | Customer Support Specialist | Inside Sales Representative | Marketing Specialist

Nigeria

Message

Highly organized, detail-oriented, and results-driven professional with a BSc in Cybersecurity and over three years of remote experience specializing in outbound prospecting, lead qualification, and pipeline growth for international firms. Proven track record of managing advanced CRM systems (HubSpot, Zoho) and leveraging data analytics to identify high-intent prospects and optimize outreach strategies. Adept at handling complex objections, understanding technical product architectures, and executing high-volume multi-channel communication to drive revenue generation in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Inside Sales Representative

Power Support Partners

Jan 2026 - May 2026 (4 months)

Processed 100+ inbound and outbound calls daily to qualify leads and schedule appointments. Maintained accurate customer and prospect records in company CRM and provided information on products, services, pricing, and company policies.

Lead Qualification Appointment Scheduling Pricing Information Outbound Calls Product And Service Information CRM Pricing information Policy information

Sales and Marketing Specialist

RemoteReps

Jan 2024 - May 2026 (2 years 4 months)

Monitored automated systems, infrastructure, and workflows to identify and report platform errors, system bugs, and workflow inconsistencies. Also monitored responses to outreach campaigns and resolved inquiries and objections to ensure seamless lead progression and customer engagement.

Workflow Monitoring Inquiry Resolution Customer Engagement Objection Handling Infrastructure Monitoring Bug Identification Digital Channels Automated systems monitoring Platform error reporting Workflow inconsistency detection Outreach campaign monitoring Digital channels Customer engagement

Sales Call Centre Representative

Specialty Life Insurance

Feb 2024 - Nov 2025 (1 year 9 months)

Processed 200+ inbound and outbound calls daily to identify top-of-funnel leads and qualify prospects for Account Executives. Monitored client responses to outreach campaigns and resolved inquiries and objections to move leads forward.

Lead Qualification Lead Identification Objection Handling Outbound Calls Lead Management Customer Inquiry Resolution Account Executive handoff

AI Ecosystem Project Manager

DAIMLAS

Jan 2024 - Jun 2024 (5 months)

Managed critical project milestones and campaign timelines while coordinating cross-team collaboration across multiple project phases. Organized meetings, tracked deliverables, prepared project documentation, and produced weekly and monthly performance reports for management.