Disha Poojary
@dishapoojary
Appointment Setter at NoBroker Technologies Pvt Ltd, where I built home-services sales pitches and helped the team achieve its targets.
IndiaWhat I'm looking for
At NoBroker Technologies Pvt Ltd, I lead customer service operations and a sales team. I resolve complex queries using structured solutions, achieving 95%+ satisfaction.
I built sales pitches for home services that helped the team achieve its targets. I also monitor KPIs, train new hires, and ensure quality compliance.
At Teleperformance, I handled 50+ daily customer interactions across voice, email, and WhatsApp live chat. I managed escalations, conducted sales verification calls, and coordinated field promoters.
Experience
Work history, roles, and key accomplishments
Unit Leader
NoBroker Technologies Pvt Ltd
Sep 2021 - Present (5 years 1 month)
Leading customer service operations and sales team. Resolved complex queries with 95%+ satisfaction, built engaging sales pitches, monitored KPIs, trained new hires, and ensured quality compliance.
Handled 50+ interactions daily via voice, email, and WhatsApp live chat. Specialized in escalation management and de-escalation, conducted sales verification calls, and coordinated field promoters.
Education
Degrees, certifications, and relevant coursework
Mangalore University
Bachelor of Commerce, Commerce
Grade: 73%
Completed Bachelor of Commerce with 73%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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