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Dirceu Lara

@dirceulara

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I lead large-scale IT transformations and global cross-functional delivery at Dell Technologies.

Brazil

Message

At Dell Technologies, I lead large-scale IT modernization for Dell Financial Services, managing interlocking application dependencies, priorities, testing, releases, cut-over planning, hypercare, and support transitions. I also co-led a leasing transformation that migrated billions in lease and loan contracts to a modern global platform, delivering EMEA-ANZ go-live in Q4 2025.

I've spent 15+ years improving delivery and operations across Dell, HSBC Global Banking and Markets, and IBM. My background spans SAFe and Scrum delivery, product ownership, virtualization programs, incident and change management, and financial-services technology environments.

Experience

Work history, roles, and key accomplishments

Current

Sr. Advisor, Program Manager

Current

Dell Technologies

Apr 2021 - Present (5 years 5 months)

• Current Project: Contributing to a large-scale modernization program at DFS (Dell Financial Services), managing interlock dependencies and priorities across applications and cross-functional teams to sustain a delivery cadence. Also supporting testing, release management, cut-over planning, hypercare, and transition to support activities. Project management tools: Jira, MS Project, ServiceNow, C

Advisor, Desktop Virtualization & Platform Engineering

Dell Technologies

Oct 2018 - Apr 2021 (2 years 6 months)

• Implemented Scrum framework for the DevOps team, improving delivery structure and backlog management.
• Acted as Product Owner, managing and prioritizing the team backlog.
• Led multiple infrastructure and virtualization initiatives, including Citrix to VMware Horizon migration.
• Managed deployment of Liquidware Stratusphere UX across AMER and APJ datacenters.
• Delivered VMware Horizon UAT and

Sr Analyst, IT Operations

Dell Technologies

Oct 2015 - Oct 2018 (3 years)

• Led Enterprise Tools L2 Team in 24x7 environments.
• Managed incident handling and root cause analysis.
• Led problem management for recurring issues.
• Coordinated crisis management during high-impact situations (bridge conferences/war room).
• Maintained knowledge management, documenting key support aspects for cross-team use.
• Managed change activities for production releases during weekends

Production Support Analyst

HSBC Global Banking and Markets

Oct 2013 - Oct 2015 (2 years)

• Provided L2 service support in a high-availability financial environment, managing incidents, problems, and change implementations.
• Maintained and evolved the knowledge base, ensuring cross-team documentation and operational continuity.
• Operated across Linux/Windows Server environments with Oracle and SQL Server databases, and BMC Control-M for job scheduling

Server Operations

IBM

Jun 2011 - Jul 2013 (2 years 1 month)

• Worked at IBM Global Command Center (data monitoring and error analysis)
• Production L1 Support
• Incident Management
• Monitoring for both Linux and Windows client environments, +8k servers.
• Featured Tools: Tivoli Monitoring® and MQ