I currently support daily store operations at GNG - Comércio de Vestuário, SA, stepping in for management when needed and coordinating teams across rotating shifts.
I monitor sales, conversion, average ticket, and monthly targets while managing stock, strategic replenishment, schedules, and visual merchandising standards. I also train new colleagues and handle customer service in critical situations.
Previously, I worked directly with customers at Continente Fórum Coimbra and provided in-home textile cleaning services at Biomex. I hold a degree in Environmental Technology and Management and communicate fluently in Portuguese and English.
