Open to opportunities

Ines Filipa Pereira Barbosa

@inesfilipapereirabar

Message

Experienced store manager with a strong background in customer service.

Portugal

Message

What I'm looking for

I am seeking a dynamic role in a customer-focused environment that values teamwork and innovation.

I am an accomplished store manager with extensive experience in the cosmetics industry, having successfully managed full store operations in Beirut, Lebanon. My role involved overseeing team performance, ensuring customer satisfaction, and executing promotional campaigns. I pride myself on my ability to maintain high standards of stock control and store organization, which has consistently resulted in improved sales and customer loyalty.

Prior to my management role, I worked as an optical technician in various reputable companies in Portugal, where I honed my skills in customer service, inventory management, and administrative tasks. My educational background includes a course in entrepreneurship, which has equipped me with the skills to innovate and drive business growth. I am fluent in Portuguese and English, with basic knowledge of French and Arabic, allowing me to communicate effectively in diverse environments.

Experience

Work history, roles, and key accomplishments

Current

Store Manager

Current

Cosmetics

Jul 2021 - Present (4 years 3 months)

Managed full store operations, including team supervision, performance tracking, stock control, and customer satisfaction. Planned and executed promotional campaigns and merchandising while handling administrative tasks.

Team Supervision Performance Tracking Stock Control Customer Satisfaction Campaigns Merchandising

Optical Technician

GrandVision (GrandOptical)

Oct 2018 - Jun 2021 (2 years 8 months)

Provided excellent customer service and managed document handling. Responsible for efficient inventory management.

Customer Service Document Management Inventory Management

Optical Technician

Chiado Eyeglass Factory

May 2018 - Oct 2018 (5 months)

Provided excellent customer service and managed document handling. Responsible for efficient inventory management.

Customer Service Document Management Inventory Management

Optical Technician

GrandVision (MultiOpticas)

Apr 2013 - Apr 2018 (5 years)

Provided excellent customer service and managed document handling. Responsible for efficient inventory management.

Customer Service Document Management Inventory Management

Sales Assistant

Chasing Dreams (Throttleman)

May 2014 - Aug 2014 (3 months)

Provided customer service and managed stock preparation. Responsible for stock replenishment.

Customer Service stock replenishment

Teacher Assistant

Centro Paroquial da Atalaia

Oct 2012 - Mar 2013 (5 months)

Provided childcare and ensured hygiene standards. Developed and implemented engaging activities for children.

Childcare Hygiëne Development Activities

Sales Assistant

Babou

Jan 2011 - Jan 2012 (1 year)

Provided customer service and managed merchandising. Responsible for efficient stock handling.

Customer Service Merchandising

Sales Assistant

Papelaria Gaveto

May 2010 - Sep 2010 (4 months)

Provided customer service and managed supplier liaison.

Customer Service

Education

Degrees, certifications, and relevant coursework

Coursera (UNICAMP)

Course, Entrepreneurship

2020 - 2020

Completed an entrepreneurship course through Coursera, provided by UNICAMP in Brazil. This program enhanced skills relevant to business development and management.

Escola Profissional do Montijo

Childcare Assistant Course, Childcare

2012 - 2012

Grade: Level 4

Undertook a Childcare Assistant Course at Escola Profissional do Montijo, achieving a Level 4 qualification. The curriculum focused on essential childcare practices and support.

Escola Secundária Jorge Peixinho

High School Diploma, Science & Technology

2009 - 2012

Obtained a High School Diploma in Science & Technology from Escola Secundária Jorge Peixinho. The program provided a strong foundation in scientific and technological principles.