I'm the Guest Relations Manager at Giza Palace Cairo, a member of The Leading Hotels of the World, leading guest experiences and service standards in a luxury hospitality environment.
I've progressed through guest relations roles at Fairmont Nile City, from Guest Relations to Supervisor and Assistant Manager, following my front-office experience at Fairmont Heliopolis & Towers. I bring hands-on strengths in VIP service, guest recovery, operations, customer satisfaction, and high-volume workloads.
