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Dina Anekeya

@dinaanekeya

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Results-driven sales and operations manager with 13 years of experience.

Kenya

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What I'm looking for

I am looking for a role that allows me to leverage my extensive experience in sales and operations while fostering a collaborative and growth-oriented company culture.

I am a results-driven professional with over 13 years of experience in driving business growth, optimizing operations, and managing client relations. My career has been marked by a proven track record of identifying strategic opportunities and implementing efficient operational systems that enhance productivity and profitability.

In my recent role as Chief Sales and Operations Manager at Samchi Group, I successfully developed and implemented client retention programs that significantly increased customer loyalty and repeat business. My leadership skills were instrumental in building and mentoring high-performing teams, which improved overall productivity and service quality. I have a strong background in market expansion initiatives, having acquired valuable new clients and increased market share across various regions.

Throughout my career, I have consistently focused on fostering long-term relationships with clients, leading to increased contract renewals and business growth. I am passionate about leveraging my skills in client relationship management and operations to contribute to organizational success and drive sustainable growth.

Experience

Work history, roles, and key accomplishments

Chief Sales and Operations Manager

Samchi Group

Jan 2023 - Jun 2025 (2 years 5 months)

Managed client onboarding and projects across various teams and departments. Developed and implemented operation and client retention programs that increased customer retention and repeat business.

Onboarding Project Management Customer Retention Market Expansion Process Improvement Team Leadership Key Account Management Strategic Partnerships Sales Management Operations Management

Key Accounts and Operations Manager

Ibuild Kenya

Apr 2019 - Nov 2022 (3 years 7 months)

Successfully expanded into new markets and increased overall sales and revenue. Acquired new clients and accounts within a specific timeframe, contributing to increased sales.

Market Expansion Sales Growth Team Leadership Employee Retention Client Relationship Management Sales Strategy Operations Management Coaching

Regional Field Manager

MTN Nigeria

Sep 2015 - Dec 2018 (3 years 3 months)

Developed and executed regional marketing strategies aligned with overall marketing and sales objectives. Collaborated with the sales team to generate leads, support the sales pipeline, and achieve revenue goals.

Lead Generation Brand Awareness Marketing Campaigns Sales Enablement Sales Presentations Revenue

Account Manager

MTN Ghana

Apr 2013 - Aug 2015 (2 years 4 months)

Served as the lead point of contact for all customer account management matters. Built and maintained strong, long-lasting client relationships.

Account Management Client Relationship Management Contract Negotiation Business Development Sales Forecasting Reporting Customer Service Profit Maximization

Trade Development Rep

Mpesa Project-Kenya

Dec 2007 - Mar 2013 (5 years 3 months)

Prospected and established potential clients interested in MPESA business across the region. Developed and maintained client relationships and end-user relationships.

Client Relationship Management Market Research Sales Pipeline Management Strategic Partnerships Sales Reporting Business Development