Dina Anekeya
@dinaanekeya
Results-driven sales and operations manager with 13 years of experience.
What I'm looking for
I am a results-driven professional with over 13 years of experience in driving business growth, optimizing operations, and managing client relations. My career has been marked by a proven track record of identifying strategic opportunities and implementing efficient operational systems that enhance productivity and profitability.
In my recent role as Chief Sales and Operations Manager at Samchi Group, I successfully developed and implemented client retention programs that significantly increased customer loyalty and repeat business. My leadership skills were instrumental in building and mentoring high-performing teams, which improved overall productivity and service quality. I have a strong background in market expansion initiatives, having acquired valuable new clients and increased market share across various regions.
Throughout my career, I have consistently focused on fostering long-term relationships with clients, leading to increased contract renewals and business growth. I am passionate about leveraging my skills in client relationship management and operations to contribute to organizational success and drive sustainable growth.
Experience
Work history, roles, and key accomplishments
Chief Sales and Operations Manager
Samchi Group
Jan 2023 - Jun 2025 (2 years 5 months)
Managed client onboarding and projects across various teams and departments. Developed and implemented operation and client retention programs that increased customer retention and repeat business.
Key Accounts and Operations Manager
Ibuild Kenya
Apr 2019 - Nov 2022 (3 years 7 months)
Successfully expanded into new markets and increased overall sales and revenue. Acquired new clients and accounts within a specific timeframe, contributing to increased sales.
Regional Field Manager
MTN Nigeria
Sep 2015 - Dec 2018 (3 years 3 months)
Developed and executed regional marketing strategies aligned with overall marketing and sales objectives. Collaborated with the sales team to generate leads, support the sales pipeline, and achieve revenue goals.
Account Manager
MTN Ghana
Apr 2013 - Aug 2015 (2 years 4 months)
Served as the lead point of contact for all customer account management matters. Built and maintained strong, long-lasting client relationships.
Trade Development Rep
Mpesa Project-Kenya
Dec 2007 - Mar 2013 (5 years 3 months)
Prospected and established potential clients interested in MPESA business across the region. Developed and maintained client relationships and end-user relationships.
Education
Degrees, certifications, and relevant coursework
Eldoret Polytechnic
Diploma, Business Administration
Completed a diploma program focusing on core business administration principles. Gained knowledge in management, finance, and marketing.
Duets International
Certificate, Computer Studies
Undertook studies in computer fundamentals and applications. Developed foundational skills in various computer-related subjects.
Arap Moi Girls High School
High School Diploma, General Studies
Completed secondary education, fulfilling the requirements for a high school diploma. Focused on a broad curriculum to prepare for further studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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