Looking for a job

Dimari Francis

@dimarifrancis

I improve customer service and operations through clear communication, coordination, documentation, and timely issue resolution.

Nigeria

Message

What I'm looking for

I'm looking for an immediate opportunity in customer support, client relations, administration, or operations where I can improve service delivery, resolve issues, coordinate teams, and contribute to organized day-to-day operations.

I'm currently supporting daily operations at Pioneers Park across workspace, café, and lounge facilities, coordinating schedules, reports, supplies, meetings, and confidential administrative work.

Previously, I supervised operations for 50+ workers at Decop Construction Services and supported project coordination, health and safety documentation, vendor communication, and progress reporting. At Firmus Microfinance Bank, I strengthened client relationships through professional communication, issue resolution, record management, and follow-up.

My customer service experience at Zuma Total Care Hospital includes appointment coordination, patient record handling, inquiry resolution, and front-desk support. I bring empathy, organization, discretion, and a people-centered approach to fast-paced customer and operations environments.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager / Executive Operations Support

Current

Pioneers Park

Jan 2026 - Present (9 months)

Improved daily operational efficiency across workspace, café, and lounge facilities by coordinating administrative activities and supporting management operations. Increased staff productivity and service delivery standards by coordinating schedules and facilitating communication across departments.

Operations Support Administrative Coordination Staff Scheduling Report Preparation Vendor coordination Microsoft Office Google Workspace