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Diego Robles

@diegorobles

Experienced customer service professional specializing in immigration form processing and document translation.

Zimbabwe
Message

What I'm looking for

I seek a client-focused customer service role where I can apply immigration form expertise and translation skills, ensure compliance, collaborate with a supportive team, and grow into specialist or leadership responsibilities.

I am a customer service professional with over 10 years of experience supporting clients across industries, recently working as a case generalist completing immigration forms and translating client documents. I focus on accuracy, confidentiality, and timely delivery.

I have completed T-Visa, VAWA, and U Visa forms, performed documentation review and quality checks, and provided technical and collections support. I bring strong problem-solving, time management, and client-focused communication to every role.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CS

Colegio Sinibaldi

High School Diploma, High School

2008 - 2009

Completed a high school diploma at Colegio Sinibaldi from 2008 to 2009.

CC

Centro de Locucion Hilda Castro

Broadcasting Course, Broadcasting

2015 -

Completed a broadcasting course at Centro de Locucion Hilda Castro in 2015.

AA

Academia Aprendi

Legal Translation Course, Legal Translation

2016 -

Completed legal translation training at Academia Aprendi in 2016.

UI

Universidad Internaciones

3D Animation Course, 3D Animation

2013 -

Completed a 3D animation course at Universidad Internaciones in 2013.

Universidad Rafael Landívar logoUL

Universidad Rafael Landívar

Studies in Philosophy and Literature, Philosophy and Literature

2015 -

Studied Philosophy and Literature at Universidad Rafael Landívar in 2015.

Tech stack

Software and tools used professionally

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Diego Robles - Customer Service Representative - IntouchCX | Himalayas