Diego Muñoz
@diegomuoz1
Customer Support professional at Teleperformance Greece, reviewing platform content against quality standards.
SpainWhat I'm looking for
At Teleperformance Greece, I review user-generated content against platform policies and quality standards. I apply detailed guidelines and identify policy violations while meeting quality and productivity targets.
At FOUR SEASONS HOTEL, I supported VIP and international guests by coordinating requests, schedules, and logistics. I handled competing priorities and resolved issues to support guest satisfaction.
As a freelance AI Data Rater, I evaluated AI-generated content for quality and accuracy and provided structured feedback. I worked remotely while meeting productivity targets and deadlines.
I'm currently looking to transition into a dedicated Customer Support role. I bring experience in customer service, content operations, and international work environments.
Experience
Work history, roles, and key accomplishments
Content Moderator / Quality Operations
Teleperformance Greece
Jun 2026 - Present (4 months)
Review and evaluate user-generated content according to platform policies and quality standards. Apply detailed guidelines consistently while maintaining high accuracy and productivity targets.
AI Data Rater
Freelance
Jan 2026 - Jul 2026 (6 months)
Evaluated AI-generated content for quality and accuracy. Provided structured feedback and quality assessments while working remotely and meeting productivity targets.
Coordinated guest requests, schedules, and logistics, ensuring smooth day-to-day operations. Acted as a point of contact for VIP and international guests, managing priorities and handling multiple requests efficiently.
Education
Degrees, certifications, and relevant coursework
IES Gustavo Adolfo Bécquer
Science Baccalaureate, Science
Completed a Science Baccalaureate at IES Gustavo Adolfo Bécquer.
IES Joan Miró
Higher Degree in Industrial Mechatronics, Industrial Mechatronics
Completed a Higher Degree in Industrial Mechatronics at IES Joan Miró.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Diego?
You can contact Diego and 90k+ other talented remote workers on Himalayas.
Message DiegoGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
