Diego Casillas

Managed two cross-functional teams of software engineers, QA engineers, product managers, product designers, business analysts, and tech leads with over 20 direct reports. Led design and development efforts to enhance existing B2C product offering into a mobile-enabled experience with modernized design principles to boost engagement with client users.

Oversaw optimization AI product and implemented new usability features to exceed departmental key results of achieving at least 40% product adoption within a year. Led initiative on a new machine learning product which oversees the intra-day pacing of campaigns which included working with data science, engineering, and product marketing.

Led project to build-out and enhance external API which allowed company partners to automate cyber quote submissions to Corvus. Maintained API partner relationships which saw an increase of automated API quote submissions by over 2,000% after the first year of the program.

Researched and launched a new project which saw an efficiency of 300% of attorney and client time by automating the yearly and very manual H-1B opting in process. Built new financial controls into internal software which re-captured over $1.5 million in unbilled legal work over the course of 3 years.

Led a team of engineers and QA analysts as a Product Owner in the creation of new business intelligence dashboards. Analyzed system code that provides banks the ability to originate loans and loan servicing transactions totaling in the hundreds of millions of dollars (USD).

Responsible for updating and modernizing UI on a Human Resources payroll processing system written in .ASP/.ASPX WebForms into MVC with KnockoutJS. Fully rewrote the core back-end payroll engine from VB Script to C#.

Lead developer over solutions that helped manage the RFP processes that allowed corporate travel managers the ability to book tens of thousands of hotel room nights against hospitality clients’ hotel properties. Gained experience with .NET, MVC, WebForms, C#, Java, SQL Server, Oracle, CSS, JQuery, Javascript, Git, Linux, Mono framework.

Implemented a Selenium automation testing framework running on Java that allowed the QA team to automate tedious and repetitive test cases that depended heavily on UI input and screen routing. Led automation initiative to boost 0% automation test case coverage to over 15% in first 8 months of implementation.

Helped manage projects regarding implementation of new technologies such as the transition from one VoIP vendor to another. Utilized a wide array of technologies including Microsoft Server 2008, 2012, MS Exchange Server, VMWare, AVG anti-virus, VoIP management tools, NAS, VPN tunneling, and Sonicwall.

Focused on American History, gaining a deep understanding of historical contexts and analytical methods. Engaged in extensive research and critical analysis of American society and culture.

Double majored in History and English, developing strong research, writing, and critical thinking skills. Explored various literary and historical periods, enhancing analytical capabilities.