Andrew Livick

- Product lead supporting data management and cloud-native API services for the company’s enterprise IoT platform as a service (PaaS) product
- Supported $61M in digital recurring revenue by scaling platform connectivity to 500k+ assets, processing 5.4B+ monthly messages
- Increased API transactions to 3M+ per month

Owned roadmap and delivered full-stack microservices for Monster Government Solutions B2G SaaS workforce case management, implementing messaging, notifications, workflow configuration, and an open API platform. Managed cross-functional agile teams and acted as the voice of the customer to drive product-market fit.

Contributed to the roadmap for a next-generation cloud platform and mobile app and defined feature requirements for a DIY connected home security integration with Google. Supported product planning to enable future home security and monitoring capabilities.

Led an agile team to refactor third-party data/workflow integrations, increasing available offerings by 35% and launching the company's first open API integration for a B2B SaaS communications platform. Owned the integrations roadmap and gathered customer feedback for roadmap planning.

Led workforce development engagements for Fortune 500 clients, managing a team of 10 associates and delivering client-specific IT training and onsite integration to meet QA and software engineering needs. Oversaw day-to-day training operations and team coordination with client teams.

Managed full lifecycle product roadmaps for B2B SaaS contact center applications, delivering microservices features like predictive dialing and agent auditing that increased revenue and won new clients. Acted as the voice of the customer to produce user stories and requirements for design and engineering.

Served as lead developer and product owner for middleware web services integrating enterprise security and physical access control systems using Java and .NET/C#, and managed backlog grooming and user story prioritization for IoT building integration products.

Contributed on agile teams to develop custom embedded hardware solutions for defense and intelligence customers, focusing on hardware/software integration and system delivery. Participated in design and implementation of mission-focused embedded systems.

Served as Test Lead on the National Gang Intelligence Center Information System for the FBI, directing test activities and ensuring system integration and quality for mission-critical deliverables.

Led testing for software systems integration projects on an energy management and smart grid platform, validating integrations and ensuring platform stability for utility and enterprise customers.

Performed subsystems integration testing for the Expeditionary Fighting Vehicle and MK46 Weapon System programs, supporting system qualification and delivery to U.S. Marine and Navy customers.

Master of Science in Computer Science with a focus in Software Engineering and Enterprise/Web Computing, completed in 2015.

Bachelor of Science in Electrical Engineering, completed in 2007.