Laura User
@laurauser8
Senior Product Manager with expertise in SaaS product development.
What I'm looking for
I am a Senior Product Manager with over five years of experience in the tech industry, specializing in SaaS products. My journey has been marked by a commitment to enhancing customer satisfaction and driving revenue growth. I successfully led the launch of new product features that resulted in a 32% increase in customer satisfaction and a 20% boost in revenue. My expertise lies in user research, product roadmapping, and Agile methodologies, allowing me to translate market insights into impactful product strategies.
At Rajant Corporation, I developed and executed the product vision and strategy for a cloud-based B2B/B2C SaaS product. By leveraging data-driven insights and conducting over 150 customer interviews, I synthesized feedback into actionable product requirements. This approach not only enhanced user engagement by 15% but also fostered a collaborative environment where cross-functional teams thrived. My technical skills in SQL and data analysis have been instrumental in setting and monitoring KPIs, ensuring the success of product initiatives.
My background as a Software Engineer has equipped me with a strong foundation in technical aspects, including building microservices and developing applications using Python, React, and C++. This blend of product management and engineering experience allows me to bridge the gap between technical teams and business objectives effectively.
Experience
Work history, roles, and key accomplishments
Product Manager
Rajant Corporation
Apr 2022 - Present (3 years 3 months)
Developed and executed product vision, strategy, and roadmap for a cloud-based B2B/B2C SaaS product, leveraging data-driven insights using SQL to extract and analyze data that led to a 20% increase in revenue. Conducted over 150 customer interviews and synthesized feedback from market research, competitor analysis, and A/B testing into product requirements, leading to a 32% increase in customer sa
Software Engineer
Dell Technologies
Mar 2021 - Present (4 years 4 months)
Maximized scalability by building 7 microservices using Python and hosting them on Kubernetes pods. Resolved a performance issue in the product infrastructure, resulting in a 15% reduction in page load times.
Software Engineer
Bentley System
Mar 2020 - Present (5 years 4 months)
Designed and developed a drive application for 250 clients using React and C++, enabling secure uploads. Collaborated with cross-functional teams to ensure the application met client needs and security standards.
Software Engineer
USLI
Oct 2019 - Present (5 years 9 months)
Built a C# .Net framework application to facilitate email communication among 1750 employees. This application streamlined internal communication processes and improved efficiency.
Software Engineer
IBM
Jun 2019 - Present (6 years 1 month)
Defined API endpoints and product architecture, ensuring consistency across the product. Contributed to the overall design and implementation of software solutions.
Education
Degrees, certifications, and relevant coursework
Drexel University
Bachelor of Science, Computer Science
Focused on Computer Science with concentrations in AI and Software Engineering. Gained expertise in various programming languages, software development methodologies, and artificial intelligence concepts.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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