Diane White

Rewrote and edited technical procedures for clear, consistent documentation as part of a remote volunteer role.

Rewrote and reformatted training manual content to improve clarity and consistency for end users.

Proofread transcripts of legal proceedings by reviewing content against audio/video to improve accuracy and readability.

Reviewed existing procedures, edited and formatted updates, and wrote new procedures as needed, routing finalized content through an approval workflow. Created a spec sheet for an online form to request new or updated procedures and trained/supervised two technical writers.

Wrote policy and procedure documentation and instructional guides, including creating and incorporating graphics to support procedural clarity.

Partnered with subject matter experts to gather requirements and translate business specifications into procedure documents, updating existing procedures through rewriting, editing, and in-house style formatting.

Remediated financial content for a knowledge management portal by revising and editing for clarity, style, and consistency, following AP style guidance. Created topic metadata and QA’d migrated content for issues such as broken links and missing content.

Copyedited K12 course content (instruction, assessments, and multimedia) using an in-house guide and Chicago Manual of Style, incorporating feedback to produce final materials.

Earned a Bachelor of Arts in English from the University of Florida.

Completed a minor in Mass Communications at the University of Florida.

Earned a Master of Science in Publishing at Pace University.