Diana Rose
@dianarose
Dedicated customer service professional with over 10 years of experience.
What I'm looking for
With over a decade of experience in customer service, I have honed my skills across various roles, from retail to call centers. My journey has equipped me with the ability to connect with customers, understand their needs, and provide exceptional service. Currently, I serve as a Server at the Conservatory of The Woodlands, where I assist senior residents with their dining experience, ensuring they feel valued and cared for.
In addition to my current role, I have been a Sales Consultant at Nostalgic Rose Studios since 2008, where I guide customers in selecting products that meet their preferences. My experience also includes working at Target and Ross, where I developed strong organizational and communication skills. My leadership experience as President of the Douglas Art Gallery allowed me to manage operations effectively, including creating a web presence to enhance visibility and streamline inventory management.
Experience
Work history, roles, and key accomplishments
Server
Conservatory of The Woodlands
Nov 2022 - Present (2 years 10 months)
Responsible for setting up and breaking down breakfast buffets for senior residents, assisting them with meal choices, and managing to-go orders.
Sales Consultant
Nostalgic Rose Studios
May 2008 - Present (17 years 4 months)
Handles customer orders and payments, assists in product design choices, creates products, and manages shipping.
Flow Team Member
Target
Jan 2016 - Mar 2018 (2 years 2 months)
Stocked merchandise, greeted customers, and assisted them in locating items using devices.
Sales Associate/Customer Service
Ross
Sep 2014 - Jan 2017 (2 years 4 months)
Managed markdowns, assisted customers in the fitting room, answered inquiries, and provided cashier support.
Night Stocker
Wal-Mart
Jul 2014 - Jan 2015 (6 months)
Stocked products, assisted customers, managed overstock, and maintained store cleanliness.
Call Center Representative
AT&T
Sep 2012 - Sep 2013 (11 months)
Handled inbound calls to sell AT&T and satellite packages, providing customer support and product information.
President
Douglas Art Gallery
Jan 2011 - Aug 2013 (2 years 7 months)
Directed gallery operations, managed finances, conducted meetings, and implemented marketing strategies.
Education
Degrees, certifications, and relevant coursework
Kaplan University
Associate's Degree, Computer Science
2003 - 2006
Completed an Associate's degree in Computer Science, gaining foundational knowledge in programming, software development, and computer systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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