Diana Paola Saenz

Served as the primary point of contact for technical assistance, performing remote troubleshooting via phone and email. Diagnosed computer errors and provided effective solutions for software, hardware, and network issues.

Provided comprehensive customer service and managed insurance sales. Handled payroll, accounting data entry, immigration services, and tax preparation.

Scheduled and coordinated interviews, maintaining organized employee files. Contacted customers to facilitate payment collections, ensuring adherence to company policies.

Delivered packages to customers in the Redondo Beach area, ensuring timely and accurate deliveries. Managed delivery routes efficiently and maintained a high level of customer satisfaction.

Provided exceptional customer service and managed order deliveries efficiently. Assisted the chef in plating and finishing dishes, ensuring timely and accurate food preparation.

Currently pursuing a Bachelor's Degree with a concentration in Cyber Security. Focusing on advanced topics in network security, data protection, and threat mitigation.

Completed high school education, focusing on a broad curriculum to build foundational knowledge. Developed essential academic skills and prepared for further studies.

Undertook coursework in Basic Accounting, gaining fundamental knowledge in financial record-keeping and principles. Acquired practical skills relevant to accounting practices.

Completed an Associate Degree with a concentration in Network Systems Administration. Gained expertise in IT infrastructure, network protocols, and system management.

Participated in the English as a Second Language (ESL) program to enhance English proficiency. Focused on improving communication, reading, and writing skills.