Dianah Teresia Ochwangi

I am an operational project manager with proven experience coordinating remote teams, optimizing workflows, and delivering high-quality service outcomes in fast-paced, data-driven environments. I have managed resource allocation, tracked milestones, and resolved 50+ client requests weekly while building dashboards and KPI reports to guide decision-making.

I collaborate across functions to identify recurring issues and implement process improvements, mentor new team members, and mitigate risks to keep projects on schedule. I am proficient with CRM platforms, Microsoft Office, and remote collaboration tools such as Zoom, Teams, and Slack, and I bring strong analytical, communication, and prioritization skills.