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Betty Kitavi

@bettykitavi

Looking for a remote project and operations professional who can bring structure, clarity, and execution? Let’s connect.

Kenya

Message

What I'm looking for

I am looking for a fully remote project or operations role where I can support coordination, improve workflows, manage priorities, and help teams execute effectively. I am especially interested in international, mission-driven, nonprofit, health tech, SaaS, or digital operations teams that value ownership, clear communication, and process improvement.

I am a project and operations professional with experience in remote project coordination, operations administration, stakeholder support, SOP development, ticket management, and cross-functional team coordination. I have supported digital operations, franchisee support, healthcare administration, and nonprofit project work, including Access to Justice programming.

I am seeking fully remote project coordination, project officer, operations coordination, project administrator, or program coordination roles where I can support execution, improve workflows, manage priorities, and help teams deliver work efficiently. I bring strong communication skills, attention to detail, process improvement experience, and the ability to work effectively with distributed teams across different time zones.

I speak English and Swahili and am especially interested in remote opportunities with international organizations, nonprofits, health tech, SaaS, digital operations, and mission-driven teams.

Experience

Work history, roles, and key accomplishments

Project Coordinator / Digital Ops

Ignite Visibility

Apr 2025 - May 2026 (1 year 1 month)

Managed daily ticket intake, franchisee support emails, and cross-functional workflows across distributed teams. Coordinated priorities, resolved blockers, maintained strong response times, authored a Franchisee Support SOP, built reusable templates, and used ClickUp and Slack to improve visibility, handoffs, and delivery consistency.

Project Coordination Operations Coordination Ticket Lifecycle Management Workflow Management Stakeholder Engagement Cross Functional Collaboration Process Improvement SOP Development And Adherence Remote Team Management ClickUp Slack

Operations Consultant

Milimani Hospital

Jun 2023 - Dec 2024 (1 year 6 months)

Optimised clinical and administrative workflows by improving intake and discharge processes, supporting stronger patient throughput. Managed facility projects within budget and timelines, conducted operational audits to reduce inefficiencies, and coordinated stakeholder updates between hospital leadership and remote technical vendors.

Operations Management Process Improvement Workflow Optimization Operational Audits Vendor coordination Healthcare Administration Cross Functional Stakeholder Management Project Coordination

Project Officer

Ripples International

Aug 2022 - May 2023 (9 months)

Supported the Access to Justice programme with DIHR by coordinating documentation, stakeholder communication, reporting, and programme activities. Maintained Asana project records, supported legal and cross-functional teams, managed risks and blockers, facilitated remote engagement, and improved handoffs through team retrospectives.