Dhiren Jain

Conceptualized and executed a successful product and growth strategy that resulted in ~$2M in revenues and profitability within the first quarter of operations. Planned marketing and go-to-market initiatives, resulting in over ~1M impressions MoM and a community of 14k+. Managed a team of 15 sales, finance, marketing, and operations representatives.

Improved product engagement of an HR Tech SaaS platform by 40% through strategic messaging and targeting. Also, implemented a redesigned sales strategy, resulting in a 120% improvement in deal close rate and potential impact to 400k users. Additionally, mentored a team of 15 to effectively engage with Fortune 1000 C-level and spearheaded the implementation of a power dialer solution and ZoomInfo.

Boosted annual recurring revenue by $240K through strategic partnership development. Prepared regular financial and operations performance reports for founders and investors. Increased CLV by 75% through user experience enhancements. Implemented Zendesk to improve customer support and satisfaction ratings. Prioritized strategic pivot to SaaS app for rental insights with stakeholder buy-ins.

Reactivated ~25% of lost customers by analyzing historical sales and inquiry data and addressing support and response issues. Increased profitability by 12% through CRM implementation, providing CXOs visibility to forecast sales and optimize procurement. Prepared monthly performance reports and dashboards to improve management visibility and support strategic growth and purchase decisions.

Transformed business from $4M to $13M in 2 years by leading growth initiatives, expanding footprint, generating $1.3M in recurring revenue, managing 18 people leaders, overseeing procurement, reducing wastage for $600K savings, and delivering projects worth >$2M.

Validated MVP and future features using market research and 100+ user interviews. Beta tested the app with a focus group and shipped an end-to-end MVP Android app in 7 months. Launched to 150k downloads with a cross-functional team. Drove conversion and increased monthly engagement by ~78% with mobile app analytics.