DSdheeraj singh
@dheerajsingh
Business Development and Customer Success Manager
IndiaWhat I'm looking for
Hello I am Dheeraj Singh from Delhi.
I am a seasoned professional with 10 years of total experience and a proven track record of handling customer success management,retention,renewals,post sales support and fostering key partnerships. I am excited about the opportunity to contribute to your team.
My experience at Unacademy, Slatescience Operations Pvt Ltd, Educational Initiatives Pvt Ltd, and Eduexcellence has equipped me with a comprehensive understanding of customer relationship management,business development and market analysis. In my roles, I have successfully implemented strategies to meet organizational goals, conducted market research to identify cost-saving opportunities, and consistently achieved customer success and retention targets.
Experience
Work history, roles, and key accomplishments
Sr.Sales Executive
Unacademy
May 2021 - Present (4 years 1 month)
Responsible for customer retention and renewals, identifying potential customers, and negotiating contracts. Developed and implemented sales strategies to meet organizational goals, and collaborated with cross-functional teams to provide feedback for product development.
Sr.Sales Executive
Slatescience Operations Pvt Ltd
Feb 2020 - Apr 2021 (1 year 2 months)
Responsible for upsell and cross-sell, post-sales support, and acquiring new schools from assigned territories. Assisted in developing and improving new products, and provided reports and analysis on growth activities and performance.
Business Development Executive
Educational Initiatives Pvt Ltd
Nov 2016 - Oct 2019 (2 years 11 months)
Acquired new schools from designated territories, handled pre and post-sales queries, and upsold and cross-sold products in existing schools.
Senior Relationship Manager
Eduexcellence
Aug 2013 - Nov 2016 (3 years 3 months)
Invited school leaders for training programs, connected them with domain experts, and organized and managed event logistics.
Education
Degrees, certifications, and relevant coursework
dheeraj hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
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