Jeciel Mee Duyag
@cielduyag
Detail-oriented virtual assistant skilled in customer service, administrative support, and Google Workspace.
What I'm looking for
I am a detail-oriented Virtual Assistant with a background in Accountancy and hands-on experience supporting corporate and freelance clients. I deliver email management, scheduling, and data entry with accuracy and a focus on efficiency.
My work history includes freelance virtual assistance, a customer service representative role handling 50+ daily inquiries, and an administrative internship in a government office. I consistently maintain high client satisfaction through timely responses and careful record keeping.
I am proficient in Google Workspace, Microsoft Office, Zoom, Notion, Toggle, and basic design with Canva, and I apply these tools to streamline operations and organize documents. I have experience encoding daily entries, basic audit for sales reports, and petty cash processing.
I approach projects with strong multitasking ability and a commitment to delivering quality results, whether assisting with social media content posting, basic editing, or bookkeeping basics. I aim to support teams that value reliability and clear communication.
Experience
Work history, roles, and key accomplishments
Freelance Virtual Assistant
Freelance
Feb 2025 - Present (11 months)
Provides administrative support for corporate and freelance clients including email management, scheduling, data entry, and social media content posting using Canva to streamline client operations.
Store Manager
Avon
Feb 2023 - Present (2 years 11 months)
Assists franchise dealers and customers with purchases, manages store operations, and monitors customer accounts and due dates to ensure timely collections and service.
Admin Assistant (Intern)
CapENRO
Jul 2023 - Dec 2023 (5 months)
Processed purchase requests, maintained petty cash records, and assisted in creating event posters and layouts using basic editing tools to support operations and projects.
Customer Service Representative
Eperformax
Mar 2022 - Aug 2022 (5 months)
Handled 50+ customer inquiries daily via non-voice chat and outbound emails, maintaining a 95% satisfaction rating by resolving concerns quickly and accurately.
Education
Degrees, certifications, and relevant coursework
Capiz State University - Main Campus
Bachelor of Science in Accountancy, Accountancy
2019 - 2023
Completed a Bachelor of Science in Accountancy program with coursework and practical skills in accounting and administrative support.
Capiz National High School
Senior High School Diploma, Business and Management
2017 - 2019
Completed Senior High School with studies focused on business and management and administrative support fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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