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Devon CampbellDC
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Devon Campbell

@devoncampbell

I lead multi-site operations, account management, budgets, and frontline teams to improve customer satisfaction.

United States
Message

What I'm looking for

I'm looking to lead operations, account management, and customer-facing teams where I can improve service, develop employees, manage budgets, and help grow revenue.

I've led operations and account management across the Washington, DC metropolitan area, managing budgets, labor planning, cost optimization, and 500 customer accounts for KBS Services.

At KBS Services, I supervised and trained personnel, coordinated shift coverage with team leads, and partnered with teams to resolve customer and employee issues quickly. I also implemented machinery and safety programs, including forklift training, while setting clear performance and safety expectations.

At Safeway, I advanced from Assistant Lead to Front End Manager and managed large retail stores, front-end employees, daily monetary transactions, inventory, distributor deliveries, and product merchandising. I regularly served as backup manager for entire stores and supported OSHA-guided machinery training.

Earlier at Labor Ready, I supported business partner accounts through sales, telemarketing, customer retention, payroll, billing, client applications, temporary staffing, and employee performance feedback.

Experience

Work history, roles, and key accomplishments

LR

Customer Service Representative

Labor Ready

Jan 2006 - Dec 2010 (4 years 11 months)

Supervised business partner accounts, provided expertise in sales, telemarketing, customer retention, customer service, and call center operations. Managed employee hours, distributed payroll, processed applications, and matched clients with temporary employees.

Education

Degrees, certifications, and relevant coursework

Montgomery College logoMC

Montgomery College

Associate Degree, Integrated Studies

2008 - 2010

Associate Degree in Integrated Studies from Montgomery College, Rockville, MD, from 2008 to 2010.

Tech stack

Software and tools used professionally

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