Open to opportunities

Seth Israel

@sethisrael

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Experienced operations manager with a focus on efficiency and safety.

United States

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What I'm looking for

I am seeking a role that values operational efficiency and team development, with opportunities for growth.

I am a dedicated operations manager with extensive experience in overseeing branch operations and enhancing business performance. My background includes managing teams of supervisors and personnel, ensuring compliance with safety regulations, and implementing Lean methodologies that have significantly reduced excess and improved service quality.

Throughout my career, I have demonstrated a strong ability to analyze financial metrics and optimize operational processes. As a Program Director, I successfully increased revenue by 27% through effective enrollment management and streamlined procedures. My commitment to safety and quality has been a driving force in my roles, ensuring that all operations meet the highest standards.

With a solid foundation in customer service and logistics, I excel in fostering team development and maintaining productive relationships with stakeholders. I am passionate about creating efficient systems that not only meet but exceed organizational goals.

Experience

Work history, roles, and key accomplishments

Account/Operations Manager

IH Services

Jul 2019 - Present (6 years 1 month)

Provided direct oversight, guidance, and management of daily branch operations and personal development for 20 supervisors and 140 personnel. Monitored daily work against the organizational business plan, resolving variances and adjusting action plans as needed.

Operations Management Financial Control Budgeting Inventory Management Customer Service Logistics OSHA

Program Director

Kidzone/USD500

Mar 2012 - Present (13 years 5 months)

Managed customer relations and updated customer profiles using the Dash platform to maintain accurate information and streamline the registration process. Generated standard operating procedures for enrollments, reducing backlog by 15% and increasing revenue by 27% over a 12-month period.

Customer Relationship Management Training Development Standard Operating Procedures Data Analysis Dash Scheduling

Site Coordinator

Communities and Schools

Dec 2010 - Present (14 years 8 months)

Supervised 12 direct reports and assisted with the development and training of 37 personnel. Responsible for the accounting, distribution, and reporting of $39 million of equipment, parts, and merchandise.